BetterHelp offers professional counseling by accredited psychologists, clinical social workers, marriage and family therapists, and professional counselors authorized by the board. All Betterhelp counselors have a master's degree or doctorate in their field and at least three years and 1,000 hours of experience. BetterHelp does not offer group or family therapy, nor does it provide any medication management or psychiatric services like some of its competitors do. If you're overwhelmed by the thought of doing a lot of research and trying to find your best match, don't let that stop you from getting the most out of BetterHelp.
You can always let the site adapt to you and change therapists later if necessary. These tactics consisted of using popular online influencers to promote BetterHelp to their impressionable followers. Working with my therapist at BetterHelp helped me understand my unhealthy patterns and begin to change them. BetterHelp's standard registration procedure puts you in contact with a therapist based on your answers to a questionnaire.
Both are sister sites of BetterHelp, they work pretty much the same way and offer the same technology and benefits. BetterHelp is a subscription plan with services that generally aren't covered by health insurance, Medicare, or Medicaid. BetterHelp states that therapists comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law that protects sensitive health information. When you arrive at the BetterHelp website, you'll see the words “You deserve to be happy” in a green image of two people holding hands.
If you're not satisfied with your BetterHelp therapist, you can always change it and the process is clear and easy to carry out. The length of a BetterHelp online therapy session depends on the therapist you work with and the program that they set up for your benefit. Unlike some of its competitors, the BetterHelp app and home page focus exclusively on individual talk therapy, although this isn't entirely clear when you get to the home page, as you'll see three buttons for individual, couple and adolescent therapy. BetterHelp has also received significant media coverage about the low salaries and high number of cases from its therapists.
However, of the users surveyed, 77% said they were satisfied or very satisfied with the therapist options offered by BetterHelp. There are a lot of therapists to choose from at BetterHelp, including specialized therapists who were much better suited than what I could find locally. Of the users who tried BetterHelp, 84% said it was at least a little better, better, or much better, but at Talkspace, the number of respondents who said the same was 97%.