Is betterhelp a legit company?

BetterHelp's technology complies with privacy laws and provides a secure platform for users to interact with a counselor.


is a great option for people seeking online counseling for certain mental health problems. However, if you have deep depression, suicidal thoughts, or symptoms of a serious mental illness, it's important to seek in-person therapy with a qualified mental health professional. If you're in a crisis or have an emergency, call 911 for help.

BetterHelp subscriptions also include unlimited text messages with your therapist between sessions, and therapists usually respond within 24 hours. BetterHelp's main competitor, Talkspace, offers medication management services and a tiered subscription plan. Talkspace offers options very similar to BetterHelp, with the ability to send messages or have live phone or video sessions with a counselor or therapist. Not ALL Betterhelp therapists live in the U.S.

They have an American license, but they can live anywhere in the world. The three BetterHelp therapists I've had over the past three years have offered 50-minute sessions (often lasting up to an hour). BetterHelp also offers voice calls and messaging, but I only use the video call format, and sometimes Connie sends me messages with a link that might be useful to you or a book recommendation. BetterHelp is a great solution for many, but there are some groups of people who may need an alternative.

At BetterHelp you can book phone or video sessions with your therapist and you have the opportunity to establish a really strong connection with him. BetterHelp won't be a good option for those with a serious mental health diagnosis or for those in crisis. However, if you want to be able to contact your therapist from anywhere, I recommend that you download the BetterHelp app. BetterHelp currently does not accept insurance nor will it generate superbills for you to send to your insurance for possible reimbursement.

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