While Betterhelp isn't an online therapy platform that accepts insurance, it's an expense that meets the requirements of the FSA and HSA. You have unlimited access to your counselor through unlimited text messages and weekly sessions of 30 to 45 minutes via video, phone or chat. With BetterHelp, you can have a live session every week. Your live session can be via video, phone, or live chat.
You also have unlimited messages with your therapist. This means that you can share a concern or journal entry with her, and she will contact you within 24 hours, often much sooner. With this feature, you can feel like you don't have to go through difficult situations on your own. There's always someone you can turn to for advice on how to handle a situation or to help you overcome a challenge that might come up unexpectedly.
An advantage of working with a therapist through BetterHelp is that you can find a therapist who not only works well with you on your concerns, but can also meet your schedule needs. If you prefer to have therapy in the evenings, you can find a therapist who has sessions in the evenings. If you want to schedule your session for one of your meal breaks, you can find a therapist who can meet at that time of day. That's fantastic, because BetterHelp offers much more flexibility than you would find in most traditional counseling environments.
Along the same lines, if you work with a therapist for a while and decide that it just doesn't work, you can always ask to be changed to a different therapist until you find the right one. You mentioned having a limited budget. The price you pay for therapy at BetterHelp is a bargain compared to what therapy can cost in a traditional setting. Both environments have licensed therapists, but with BetterHelp you don't even have to leave your house.
You can receive your therapy whenever you want, wherever you want without worrying about leaving home or leaving work if you decide to schedule your sessions during your lunch break. You can always try BetterHelp for a short period of time and see how it works before committing to it for longer periods of time. All BetterHelp plans include live messaging and unlimited phone sessions. On Talkspace, only premium plans include live sessions, at the rate of one or four live sessions per month.
All BetterHelp therapists and counselors are licensed and credentialed psychologists, licensed marriage and family therapists, licensed clinical social workers, or licensed professional therapists. Unlike Talkspace, BetterHelp's main competitor in the field of online therapy, BetterHelp does not prescribe medications or accept insurance. BetterHelp subscriptions are a great option for those who want advice from a licensed therapist but don't have health insurance. Betterhelp makes it easy for you to address your mental health needs from every angle, on your schedule and at more affordable costs than average in-person counseling.
When you pay for a week with Betterhelp, you have access to much more than just a few counseling sessions per month. While you can use certain benefits outside the network, such as your FSA or HSA funds, BetterHelp won't overbill you. BetterHelp subscriptions also include unlimited text messages with your therapist between sessions, and therapists typically respond within 24 hours. While BetterHelp is aimed at individual therapy for adults, it also has brands that offer services to couples and teens.
BetterHelp offers counseling for teens, relationship counseling, faith-based counseling and counseling to the LGBTQIA+ community through its subsidiary companies. Those with a current diagnosis that requires medication management should seek an alternative to BetterHelp. BetterHelp offers refunds on a case-by-case basis and you must meet their criteria to receive a refund, although we are not aware of those criteria at this time. While you are automatically assigned a therapist in BetterHelp, in TalkSpace, you can choose between three different therapists.