About Betterhelp BetterHelp offers professional counseling by accredited psychologists, clinical social workers, marriage and family therapists, and professional counselors authorized by the board. After you contact a BetterHelp therapist that fits your preferences and needs, you'll receive unlimited messages and weekly therapy sessions in real time via the live chat, phone call, or video call of your choice. If you receive a one-hour video session every week at BetterHelp like I did, what you get is only subtly different from traditional therapy. To have the best experience with BetterHelp, you'll need to do a few things that might not be obvious if you're new to treatment.
Group sessions are one-hour live web presentations hosted by one of BetterHelp's most popular therapists. In addition, the BetterHelp therapy room and the private information you share with your therapist are encrypted with bank-level encryption. The BetterHelp therapy team includes psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. If you know how to get around some of its limitations, BetterHelp is a great option for consumers who are experts in therapy.
But is BetterHelp the right choice for you? Read on to discover how we evaluate you based on critical considerations for quality online therapy. Along with BetterHelp, there are other online therapy services that offer services that might better fit your needs. I had experienced therapy before, both as a client and as a therapy provider, so I knew how much it could help, but I wasn't sure that BetterHelp would be as effective as seeing a therapist in person. From a security point of view, BetterHelp uses SSL encryption and bank-level 256-bit encryption to make your messages secure.
However, BetterHelp doesn't accept insurance, so you might find that there are other, more cost-effective options. BetterHelp recognizes this reality by giving you and your therapist space to set the cadence of live sessions that works best for both of you. It became clear that he was serious about using the BetterHelp platform to provide high-quality therapy. If there's a problem and you can't attend, BetterHelp will send you a link to watch the webinar live within seven days, after which the link will stop working.