Alternatives · Cost · Detailed Review · Talkspace vs BetterHelp. I briefly wondered if this meant that I should cancel my Betterhelp subscription, as it was probably no longer a necessary expense. So how does BetterHelp compare? Do you offer dedicated customer service professionals who offer fast and effective help when problems arise? How well does the company protect its data and fulfill its desire for privacy? What steps does BetterHelp take to protect your sensitive information? We'll explain the details and relevant pricing factors below so that you can understand the range of possible costs and discount options at BetterHelp. Therapists who work with BetterHelp receive part of the cost of the subscription and BetterHelp keeps a portion to provide the platform and infrastructure.
BetterHelp recognizes this reality by giving you and your therapist space to set the cadence of live sessions that works best for both of you. You can access the BetterHelp platform through its website or mobile application, which you can use to manage your account, schedule appointments with your online therapist and contact customer service. While many of the counselors who work at BetterHelp are qualified to diagnose clients, the site's policy and terms of service explicitly prohibit the use of the site “to provide clinical diagnoses.” While you are automatically assigned a therapist in BetterHelp, in TalkSpace you can choose between three different therapists. Although BetterHelp, as a platform, tries to limit its liability, it's important to know that the therapist you end up seeing on the platform is responsible for ensuring that the treatment is appropriate.
For many people with financial difficulties that make it difficult for them to afford therapy, this lower price makes BetterHelp an excellent deal. Get 20% off BetterHelp: BetterHelp offers Choosing Therapy readers a 20% discount for the first month of their subscription. BetterHelp says that this matchmaking process can take up to 48 hours, but they put me in contact with my therapist within an hour. The BetterHelp service will be more affordable unless you opt for a messaging-only subscription (meaning you won't have live sessions with your therapist).
But even though I had heard a lot about them, none of the podcasters that promoted them seemed to have used BetterHelp on their own, so I was skeptical. From what I could see, BetterHelp's approach to “interrupting therapy” seemed to be to completely eliminate the therapy part by replacing live sessions with messages.
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