BetterHelp's technology complies with privacy laws and provides a secure platform for users to interact with a counselor.
Betterhelpis a great option for people seeking online counseling for certain mental health problems. However, if you have deep depression, suicidal thoughts, or symptoms of a serious mental illness, it's important to seek in-person therapy with a qualified mental health professional. If you're in a crisis or have an emergency, call 911 for help.
BetterHelp evaluates its providers in a four- to five-week process that includes verifying the license and requiring potential counselors to undergo a case study examination reviewed by a licensed physician. In the study, more than 300 BetterHelp users experienced a significant reduction in symptoms of depression after 3 months. I originally intended to use BetterHelp as a way to facilitate therapy and eventually found someone I could talk to in person here in Norway. BetterHelp states that therapists comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law that protects confidential health information.
BetterHelp may be a good option if you're looking for help to lead a fuller life or achieve your goals. BetterHelp is also not suitable if you've been diagnosed with a serious mental illness, are seeking therapy under a court order, or don't have a reliable Internet connection. According to their website, only about 15% of therapists who apply are accepted on the BetterHelp platform. BetterHelp gives you access to a network of thoroughly vetted, licensed, board-certified and experienced counselors who are available to help you with a variety of mental health needs.
I received counseling through BetterHelp for four weeks, and sought short-term counseling to treat stress and anxiety related to caring for my mother, who has health problems and lives in another state. BetterHelp uses bank-level 256-bit encryption for all messages shared between you and your counselor. There's no doubt that I encourage you to find a therapist that you really love, and I've heard that people get a refund for the first week or two when they get calls with therapists who don't work, so if you change, it might be worth writing to BetterHelp customer service and request a refund for the “lost week with the therapist that didn't work” (I can't promise it will work, but it would be worth it for several people who do not work) I know). My experience with BetterHelp wasn't good, the therapist I had wasn't very good (although I know it sometimes takes some time, so I tried to give her a few sessions) and, unfortunately, she didn't have much availability either, so it was difficult to find a suitable time to meet with her.
BetterHelp is a subscription plan with services that generally don't cover health insurance, Medicare or Medicaid. They also appreciate the efficiency of their therapist, the improvement in their mental health, and BetterHelp's ongoing monitoring of their progress and their relationship with their therapist.