Powell noted that Betterhelp is one of the most affordable online therapy options he has seen, especially since there are several different ways to communicate with the therapist. While their counselors and therapists are qualified to diagnose their patients, BetterHelp's terms of service prohibit them from doing so. If you know how to overcome some of your limitations, BetterHelp is a great option for therapy-savvy consumers. Like most Silicon Valley tech startups, BetterHelp's legitimacy depends on how its business model is evaluated.
I briefly wondered if this meant that I should cancel my BetterHelp subscription, as it was probably no longer a necessary expense. The three BetterHelp therapists I've had over the past three years have offered 50-minute sessions (often lasting up to an hour). However, when I signed up for BetterHelp, the total cost of the monthly subscription was lower than what therapists charge for four monthly sessions where I live. For someone looking for a psychiatrist online, it's important to know that Talkspace offers psychiatric services, and BetterHelp doesn't mean that their therapists can't prescribe medication for conditions such as anxiety and depression.
BetterHelp is ideal for people seeking to improve their symptoms of anxiety or depression, for teens, couples, religious communities and the LGBTQIA+ community, and for those who want therapy but don't have health insurance. If you're already a customer, the easiest way to contact the BetterHelp customer service team is through the app or by logging in to their website. BetterHelp does not accept insurance directly and you cannot be indirectly reimbursed if you submit claims for the services you receive at BetterHelp to your insurance company. There's no doubt that I encourage you to find a therapist that you really love, and I've heard that people get a refund for the first week or two when they get calls with therapists who don't work, so if you change, it might be worth writing to BetterHelp customer service and request a refund for the “lost week with the therapist that didn't work” (I can't promise it will work, but it would be worth it for several people who do not work) I know).
BetterHelp also has a registration function, group therapy sessions and a chat room, which I'll talk about in more detail below. According to the BetterHelp website, all therapists and counselors are psychologists, marriage and family therapists, clinical social workers, or licensed, experienced, trained and accredited professional counselors.